Sahithi Reddy

Cloud & Infrastructure Engineer

August 2024 – Present

Supported AWS EC2 infrastructure hosting business-critical applications, maintaining 99.9% uptime through proactive monitoring and incident resolution
Continuously monitored CPU, memory, disk, and network metrics using Amazon CloudWatch, reducing performance-related incidents by 30%
Administered IAM users, roles, and policies, enforcing least-privilege access and reducing unauthorized access risks by 40%
Analyzed AWS CloudTrail logs to investigate account activity, supporting security audits with full traceability
Performed Linux system administration reducing manual operational effort by 25%
Responded to production incidents using ServiceNow, achieving SLA compliance above 95%
Created and maintained operational documentation and troubleshooting runbooks, reducing onboarding time for new team members by 30%

Technologies: AWS EC2 AWS IAM CloudWatch CloudTrail Amazon S3 Linux ServiceNow

AWS Cloud Operations Engineer

September 2021 – August 2023

Managed 50+ EC2 instances across Dev, QA, and Production, ensuring stable and scalable application hosting
Designed and maintained VPC architecture with public and private subnets, improving security isolation
Architected high-availability VPC infrastructure featuring Multi-AZ deployments, NAT Gateways, and VPC Peering
Configured security groups and routing rules, minimizing unauthorized access attempts by 35%
Configured CloudWatch alarms, enabling proactive detection of issues and reducing downtime by 25%
Strengthened security posture by integrating CloudTrail and AWS Config for continuous compliance monitoring
Automated server provisioning using EC2 user data scripts, reducing manual setup time from hours to minutes

Technologies: AWS EC2 AWS VPC AWS IAM Amazon S3 CloudWatch AWS Config Shell Scripting

AWS Cloud Analyst

February 2018 – June 2020

Supported AWS EC2 lifecycle management across multiple environments
Actively monitored infrastructure health using CloudWatch, reducing unplanned outages by 25%
Managed IAM access requests and enforced security policies, reducing access-related incidents by 30%
Optimized S3 storage costs by implementing Lifecycle Policies and Intelligent-Tiering, reducing monthly spend by 15-20%
Performed Linux OS administration, improving incident resolution time by 20%
Handled incidents through ServiceNow, achieving 95%+ SLA compliance
Participated in root cause analysis for recurring infrastructure issues

Technologies: AWS EC2 AWS IAM AWS VPC Amazon S3 CloudWatch Linux ServiceNow

Process Associate

May 2016 – February 2018

Supported Linux-based hosting environments for shared, VPS, and dedicated servers
Assisted with server provisioning and environment configuration, reducing setup errors by 20%
Managed user access, file permissions, and service configurations
Troubleshot DNS, IP, and connectivity issues, reducing average resolution time by 25%
Monitored server uptime and performance metrics, maintaining 99.5%+ availability
Documented standard operating procedures, improving knowledge sharing and onboarding efficiency

Technologies: Linux (RHEL) DNS Networking Hosting Platforms Monitoring Tools

AWS Cloud & Infrastructure Engineer